Safer Gambling

At EEG, we’re fully committed to the promotion of safer gambling, the protection of minors and the socially vulnerable to ensure our activities are conducted in a fair and open way. We believe that gambling is a fun form of entertainment that should not negatively impact our customers’ lives.

Those that are experiencing gambling problems and others affected by problem gambling should seek help. The following organisations are available to provide free and confidential support and advice on matters relating to problem gambling.

United Kingdom

GamCare operates the National Gambling Helpline and offers confidential information, advice and support for anyone harmed by gambling in England, Scotland and Wales. The Helpline is open 24 hours a day, 365 days a year and they can be contacted as follows:

Telephone:  0808 8020 133

Live Chat

BeGambleAware provides information, advice and directs people to support to help keep people safe from gambling harms.

Telephone: 0808 8020 133

Live Chat

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same.

Telephone: 0330 094 0322

Email: [email protected]

The National Debtline is an independent charity, dedicated to providing free debt advice by phone and online to people across the UK.

Telephone: 0808 808 4000

Live Chat

GAMSTOP helps you control your online gambling. Once registered you will be prevented from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.

Register Here 

Telephone: 0800 138 6518

Email: [email protected]

Live Chat


The Responsible Gaming Foundation’s aim is to create a wider awareness of the extent, possible causes and consequences of problem gambling in Malta with a view to preventing it and providing the necessary support and advice to problem gamblers and their dependents in their recovery efforts.

Email: [email protected]

Tel: +356 2149 9030/1

Sweden is aimed at those who wish to gain knowledge about gambling problems and they also provide guidance on how gambling problems can be prevented.

Telephone: 010-205 20 00

Email: [email protected]

This organisation provides players and relatives with free advice in regards to problem gambling. You do not need to tell them who you are when you contact them. 

Telephone: 020 81 91 00

Live Chat

This is where you can exclude yourself from gambling. The self-exclusion applies to all gambling that has to be registered by the gambling companies licensed to run real-money gambling in Sweden.

Telephone: +46 (0)152-650 100

Email: [email protected]

United States

NCPG is the national advocate for programs and services to assist people, families and communities experiencing problem gambling. 

Telephone: 1-800-522-4700

Live Chat

Since 2000, The Problem Gambling Help Network of West Virginia has helped over 15,000 individuals struggling with problem gambling and their loved ones. Their accredited helpline is answered by experts 24/7. They will help determine if you or your loved one has symptoms of a gambling problem. If treatment is needed, they will refer you to one of over 70 statewide therapists.

Telephone: 1-800-426-2537

Outside West Virginia: 1-304-344-2883

Email: [email protected]

Live Chat


Gordon Moody is a charity offering free practical advice and emotional support for anyone affected by gambling. The Gambling Therapy app is free to download on iOS and Android devices.

Telephone: +44 1384 241292

Email: [email protected]